Privacy Policy

Healing Hands Sports Medicine
Effective Date: August 31, 2026

Healing Hands Sports Medicine respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or using links to third-party services.

This Privacy Policy explains what information may be collected through this website, how that information may be used, and the choices available to you.

1. Information We May Collect

When you use this website, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Information submitted through contact or inquiry forms

• Information regarding the general nature of the service you are requesting

• Communications you send to Healing Hands Sports Medicine

We may also automatically receive limited technical information when you visit the website, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of website activity

• General geographic information

• Referring website or search engine

This information may be collected through Wix, cookies, analytics services, or similar technologies.

2. Health and Medical Information

The general website contact form is intended primarily for scheduling, service inquiries, event coverage requests, and other general communication.

Please do not submit detailed medical histories, highly sensitive health information, Social Security numbers, financial information, or other confidential information through a general website contact form unless specifically instructed to do so through an appropriate secure system.

When clients are directed to an external scheduling, electronic medical record, intake, or documentation platform, information submitted through that platform is subject to that provider's privacy and security practices in addition to applicable law.

Where protected health information is subject to specific healthcare privacy requirements, it will be handled according to the applicable legal and professional requirements. This website Privacy Policy is not intended to replace any separate Notice of Privacy Practices that may apply to clinical records or protected health information.

3. How We Use Information

Information collected through this website may be used to:

• Respond to questions or inquiries

• Contact you regarding requested services

• Schedule or coordinate evaluations and appointments

• Respond to event coverage requests

• Provide information about available services

• Improve website functionality and user experience

• Maintain website security

• Analyze website traffic and performance

• Comply with applicable legal or regulatory obligations

Healing Hands Sports Medicine does not sell your personal information to advertisers or data brokers.

4. Contact Forms

When you submit a contact form, the information you provide may be transmitted through Wix or other technology used to operate the website.

Submitting a contact form does not by itself establish a provider-patient relationship, guarantee an appointment, or constitute medical evaluation or treatment.

If your inquiry requires additional medical or personal information, you may be directed to an appropriate intake, scheduling, or documentation system.

5. Third-Party Scheduling and Services

This website may contain links to third-party platforms used for services such as:

• Appointment scheduling

• Electronic medical records

• Client intake

• Documentation

• Forms

• Communications

When you leave the Healing Hands Sports Medicine website and use a third-party platform, that provider may collect information according to its own privacy policy, terms of service, and security practices.

Healing Hands Sports Medicine encourages users to review the privacy policies of those services before submitting sensitive information.

6. Wix

This website is hosted through Wix.com.

Wix may process technical information and website visitor data as necessary to host and operate the website. Wix may also use cookies or similar technologies for security, website functionality, analytics, and performance.

Information processed directly by Wix is also subject to Wix's applicable privacy practices.

7. Cookies and Analytics

This website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors interact with the site.

These technologies may be used to:

• Maintain website functionality

• Remember user preferences

• Measure website traffic

• Identify commonly viewed pages

• Improve website performance

• Understand how visitors find the website

Depending on your browser and applicable law, you may be able to restrict or disable certain cookies through your browser settings or the website's cookie-management options.

8. Communications

If you contact Healing Hands Sports Medicine, we may respond using the email address, telephone number, or other contact information you provide.

We may retain communications when reasonably necessary for:

• Customer service

• Scheduling

• Business records

• Legal compliance

• Documentation of requests or services

We will not use your contact information for unrelated marketing communications where consent is legally required unless you have provided the appropriate permission.

9. Sharing of Information

We may share information when reasonably necessary with service providers that assist with operating the business or website, including technology, website hosting, scheduling, communication, documentation, or similar services.

Information may also be disclosed when reasonably necessary to:

• Comply with applicable law

• Respond to a lawful request or legal process

• Protect the rights, property, or safety of Healing Hands Sports Medicine, its clients, or others

• Investigate fraud, misuse, or security concerns

We do not sell personal information for monetary compensation.

10. Data Security

Healing Hands Sports Medicine takes reasonable administrative, technical, and organizational precautions to protect information under its control.

However, no website, internet transmission, email system, or electronic storage system can be guaranteed to be completely secure.

For this reason, users should avoid transmitting highly sensitive information through ordinary website forms or unsecured email.

11. Children and Minors

This website may contain information relevant to youth athletes and their parents or guardians.

The website is not intended to knowingly collect personal information directly from young children without appropriate parental or guardian involvement.

Parents or legal guardians should submit inquiries on behalf of minors when appropriate.

Any consent required for the evaluation, treatment, media use, or other services involving a minor will be addressed separately from this website Privacy Policy.

12. External Links

This website may contain links to websites or services operated by third parties.

Healing Hands Sports Medicine is not responsible for the privacy practices, security practices, availability, or content of independently operated third-party websites.

Users should review the privacy policies of third-party websites before providing personal information.

13. Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may contact Healing Hands Sports Medicine to request:

• Correction of inaccurate contact information

• Updating of your information

• Removal from non-required marketing communications

• Information regarding personal information you previously submitted through the website

Certain information may need to be retained for legal, regulatory, professional, contractual, or legitimate business purposes.

Requests concerning clinical records or protected health information may be governed by separate policies and applicable healthcare laws.

14. Changes to This Privacy Policy

Healing Hands Sports Medicine may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, technology, or applicable legal requirements.

When material changes are made, the effective date at the top of this policy may be updated.

15. Contact Us

Questions regarding this Privacy Policy may be directed to:

Healing Hands Sports Medicine
Spokane Valley, Washington

Website: healinghandsservices.org

Additional contact information may be found on the Contact page of this website.